About

Every Rep Deserves a Coach.

Built by a founder with 17 years on the phones. Real-time coaching during the call, not after it.

Stephen Vanderver

Founder & CEO

The Founder

Built by Someone Who Lived the Problem.

Stephen spent 17 years on the phones — rep, manager, director, and trainer at AT&T, Wells Fargo, RE/MAX, and HomeVestors. President’s Club winner. Former COO at Americana.io ($7M raise led by Alexis Ohanian’s 776).

After personally training and coaching hundreds of reps, one pattern was clear: the reps who had real-time guidance outperformed everyone else. But managers can’t sit on every call. There aren’t enough of them, and there never will be. He designed, engineered, and shipped the entire CallSteer platform solo.

“Your best rep can’t be on every call. CallSteer can.”

Our Values

Coach, Don't Replace

AI should make people better at their jobs, not take their jobs. The rep stays in control. AI just has their back.

Right Words, Right Moment

A perfect response delivered five minutes late is worthless. We deliver before the customer finishes their sentence — because your reps need answers now, not later.

Truth Only

Every suggestion uses your real data, your real products, your real proof points. If it's not in your DNA, it doesn't leave our system.

Earn It Every Call

If our coaching doesn't make your team better, we haven't done our job. We prove our value on every single call.

What We Believe

The best performers have great coaches.
Everyone else shouldn't have to go without.

The Problem We Saw

In every call center there's a top performer who never flinches on objections. They had a great coach. But managers can't sit on every call. There aren't enough of them, and there never will be.

The Solution We Built

A coach in every ear, on every call. Not a training replacement — real-time coaching that gives every rep the same advantage that used to be reserved for the lucky few.

Our Vision

Where we're going.

A future where no customer conversation is ever handled alone.

Every Conversation Coached

No customer conversation handled alone
First week or fifth year — same advantage
AI that knows your company, your moment, your words

Every Industry, Every Team

Sales floors where no rep misses quota
Service teams that catch fraud on the call
Tech support resolving issues on the first call

Humans, Made Better

Not replacing the human — amplifying them
The same advantage that only the best-coached few had
Every person who picks up a phone, coached

See What We Built

Three modules. One engine. Sales, customer service, and tech support — all coached in real time.

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