Real-time AI coaching for every conversation. Download for Windows or add the Chrome extension.
Desktop App: If you use Dialpad, RingCentral, Zoom desktop, Aircall, or any installed softphone — choose the Desktop App. It works with any application on your computer.
Chrome Extension: If you only make calls in Google Meet or browser-based tools — the Chrome Extension is simpler to set up.
Install the app, then complete your DNA session to go live
Download the installer above and run it. If Windows shows a SmartScreen warning, click "More info" then "Run anyway" — the app is safe, just not yet signed.
The widget includes a built-in setup wizard that walks you through VB-Cable configuration. This lets CallSteer hear both sides of your calls — takes about 2 minutes.
Log in with your CallSteer account or enter your team code. The widget connects to your company's personalized AI coaching automatically.
Toggle the widget ON and position it where you can see it. You'll get instant suggestions when key moments happen on your calls.
Windows 10 or 11 (64-bit)
4 GB RAM minimum
200 MB available space
Stable broadband connection
Mac version coming soon. Contact us if you need Mac support.
Windows SmartScreen may warn about apps from new publishers. Click "More info" then "Run anyway" to proceed. The app is safe — we're working on official code signing.
VB-Cable is a free virtual audio driver that lets CallSteer hear both your voice and your customer's voice. The widget's setup wizard handles installation automatically.
Yes. The desktop app works with any softphone or dialer — Dialpad, RingCentral, Zoom, Aircall, Five9, and dozens more. If it makes sound on your computer, CallSteer can hear it.
No. CallSteer uses minimal resources — audio processing happens on our servers. The widget is designed to stay out of your way while keeping coaching visible.
Our team is here to help you get set up with a white-glove DNA session.
Contact Support